Can I set different working hours for my staff?
Yes. You can manage individual stylist profiles in the settings tab, define their specific working hours, set buffer slots, and assign bookings accordingly.
Salon & Spa CRM
Salon & Spa CRM Software with Booking Scheduling & Review Campaigns
Automate salon bookings, send confirmation alerts, and boost Google Business reviews. Run automated discount campaigns and nurture repeat clients on autopilot.
Supported Platforms & Channels
WhatsApp API / Web
Email / Brevo
Google Maps
Razorpay Payments
Stripe Payments
Platform Highlights & Specifications
Product Specs
Overview
What is a Salon CRM?
A Salon CRM is client relationship management software designed for hair salons, beauty parlors, and wellness spas. It streamlines client booking, stylist scheduling, and customer retention marketing. Salons use OmniFlow to capture appointment bookings through digital cards, send automated WhatsApp notifications to reduce slot cancellations, and track stylist workloads. Post-service, the system triggers automated customer review templates, helping salons increase local search rankings and automate loyalty campaigns during festivals.
OmniFlow helps beauty brands automate scheduling, prompt 5-star ratings, and run targeted holiday marketing campaigns with ease.
Key Specifications
Deployment ArchitectureAll-in-One Cloud SaaS / BYOK Options
Pricing ModelFree Plan (100 Leads) • Starter @ ₹999/mo
Key IntegrationsWhatsApp API/Web, Gemini AI, Bland, Brevo, Razorpay
Target IndustriesSalons, Real Estate, Clinics, Agencies, Coaching
Scraper Sandbox
Try Scrape Leads in Your Niche Instantly
Enter any search niche and city below to run a real-time extraction simulation and preview direct client data.
Simulated B2B Lead Finder
Search any niche & city to test the maps scraper tool
Deep Search
Feature breakdown
Accelerate Client Bookings with Built-in Beauty CRM
Streamline stylist scheduling, automate booking confirmations, and collect customer ratings.
Client Booking Portals
Let clients book slots online from digital cards, select stylists, and book slots in under 30 seconds.
Automated WhatsApp Alerts
Send instant booking confirmations, date/time updates, and appointment reminders automatically.
Loyalty & Drip Campaigns
Trigger automated follow-up drips (e.g. "Send a hair spa offer 45 days after the last session") to drive repeat visits.
Stylist & Staff Management
Coordinate team calendars, assign client appointments, track stylist attendance, and log commissions.
Reputation Management
Automatically send a WhatsApp review template with your Google link post-appointment, boosting local ratings.
UPI Payment Collection
Embed payment buttons on booking pages to collect advance deposits or booking fees with 0% commissions.
Target solutions
How Salons & Spas Drive Repeat Bookings on OmniFlow
See how styling chains, spa studios, and lash bars automate client booking workflows.
Hair & Beauty Salons
Problem:
Stylists sit idle during weekdays, and clients forget appointment times, causing slot cancellations.
Solution:
Trigger automated confirmation alerts on WhatsApp and run promotional campaigns during low-traffic slots.
Features Used:
Stylist calendar boards, automated wait delays, bulk broadcasts
Outcome:
Boost weekday seat occupancy by 45% and minimize no-shows.
Day Spas & Massage Centers
Problem:
Managing therapy room availability and room rosters on paper registers causes billing errors.
Solution:
Deploy structured booking systems to schedule rooms and assign massage therapists automatically.
Features Used:
Roster scheduling, digital card links, receipt generation
Outcome:
Reduce administrative errors to zero and track room occupancies.
Nail & Lash Studios
Problem:
Losing repeat clients who forget to book infill sessions every 3 to 4 weeks.
Solution:
Trigger automated WhatsApp reminders (e.g. "It has been 25 days since your last lash infill session. Book slot here").
Features Used:
Customer tag filters, automated templates, quick booking buttons
Outcome:
Nurture client loyalty, boosting customer lifetime value by 35%.
Value comparison
Why Choose OmniFlow CRM for Salon Operations?
Compare OmniFlow's flat-rate client portal with transaction-heavy salon booking software.
| Business Need | Separate Industry Tools | OmniFlow Platform |
|---|---|---|
| Rerouting No-Shows | Manual phone call check-ins (takes hours) | Automated WhatsApp confirmations |
| Rating Collection | Prompting reviews verbally (rarely yields reviews) | Automated check-out review requests |
| Stylist Roster Scheduling | Paper registers or spreadsheets (messy) | Shared team calendar schedules |
| Customer Loyalty Retain | No structured retention outreach | Automated multi-day follow-up drips |
| Flat-rate Pricing | High monthly fee cuts on booking apps | Rs. 999 per active admin seat flat |
Interactive Playbook
Simulate Your Outreach Automation
Click a scenario to see how OmniFlow automatically routes leads and launches WhatsApp outreach campaigns.
How does it work?
Click a workflow query to simulate how OmniFlow replaces manual marketing tools.
OmniFlow AI Advisor
OnlineInstead of copying numbers and chatting manually, OmniFlow logs all conversations. You can sync your personal Web WhatsApp in 10 seconds or connect the official Meta API. Sales reps chat directly inside the shared CRM, and automations trigger follow-ups on template rules.
Outreach & Lifecycle Pipeline Flow
1. Lead Captured
Prospect scans digital visiting card or submits a form
2. Auto WhatsApp Message
Saves contact, triggers greeting brochure instantly
3. Rep Pipeline Routing
Leads automatically assigned to available sales reps
4. Systematic Follow-up
Auto-reminders trigger until prospect responds
Got questions?
Salon CRM Frequently Asked Questions
Common queries regarding stylist hours, payment deposits, Google ratings, and promotional blasts.
Can I collect booking deposits to prevent cancellations?
Yes. You can add a UPI payment block to your digital card booking page, prompting clients to pay a reservation fee before booking confirmation.
How does the reputation booster work?
Once an appointment status updates to Completed, OmniFlow triggers a WhatsApp template containing your custom Google review link, asking clients for their ratings.
Can I run promotional bulk WhatsApp broadcasts?
Absolutely. You can filter your customer list by preferences or dates and send festival campaigns, birthday greetings, or seasonal package offers in bulk.
Is there a limit on client records?
No. OmniFlow plans include unlimited client database capacity. You only pay a flat monthly rate per admin user seat.
Do you offer physical tap-to-review cards?
Yes. You can order premium branded physical NFC review cards through the dashboard. Clients can tap the card with their phone to open your Google Review page instantly.
Pricing & Plans
Simple monthly subscription with zero hidden markups
Start free with the digital business card and CRM. Upgrade when you are ready to scale with WhatsApp broadcasts, campaign automation, team workspaces, or white-label reseller support.
Zero-Markup BYOK AI Support
Currency
Loading Plans...
Need a custom plan? Contact sales for enterprise-grade features and custom user, card, or client limits.
Ready to optimize?
Boost Your Salon Bookings & Local Ratings
Set up your booking calendar, launch automated client confirmation rules, and watch your salon rating grow on Google on autopilot.